Front Desk Manager job at Uganda Hotel Owners Association (UHOA)

Vacancy title:
Front Desk Manager

[Type: FULL_TIME, Industry: Hospitality, and Tourism, Category: Admin & Office]

Jobs at:
Uganda Hotel Owners Association (UHOA)

Deadline of this Job:
Sunday, April 27 2025

Duty Station:
Kampala | Kampala | Uganda

Summary
Date Posted: Wednesday, April 23 2025, Base Salary: Not Disclosed

JOB DETAILS:

• Role Overview: The Front Desk Manager oversees the front office team, ensuring guests have a seamless check-in and check-out experience. They handle guest inquiries and ensure the front desk operates efficiently.


• Key Responsibilities:
  
  
  
  • Supervise front desk staff and manage schedules.
  
  
  • Handle guest check-ins, check-outs, and reservations.
  
  
  • Address guest inquiries, complaints, and special requests.
  
  
  • Train staff on customer service and hotel systems.
  
  
  • Monitor front desk financial transactions and reports.
  
  
  
  


• Skills Required: Customer service, leadership, organizational skills, and proficiency with hotel management software.

Work Hours: 8

Experience: No Requirements

Level of Education: professional certificate

Job application procedure:
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