Solution Specialist job at Airtel

Not specified |

Posted: April 24, 2025
Deadline: April 30, 2025

Job Description

Title: Solution Specialist job at Airtel


Solution Specialist

2025-04-23T08:54:02+00:00


Airtel

https://www.greatugandajobs.com/jsjobsdata/data/employer/comp_1561/logo/Airtel.png



FULL_TIME



 

kampala

Kampala

00256

Uganda



Professional, Scientific, and Technical Services

Admin & Office


UGX


 

MONTH



2025-04-30T17:00:00+00:00

 

Uganda

8


Responsibilities



  • Provide presales design support for fixed data networks, business mobility or value-added solutions for both new and existing customers requiring Airtel Business Africa Solutions, in support of sales. 

  • Support sales in positioning project management works and service management to customers when such services will facilitate progression towards or closure of Airtel Business Solutions.

  • Maintain a thorough understanding of the external tools that are required in conjunction with internal tools, systems and processes in order to develop quality / approved technical proposals to customers.

  • Maintain a high degree of technical knowledge of all Airtel Business Africa products, services and solutions sets. 

  • Contribution to the Knowledge Management - Bid Management Repository.

  • Based on specific skills, customer project assignment work activity will be required for complex or non-standard projects.

  • Secure as required additional resources to accommodate specific customer requirements in accordance with Airtel Business Africa established processes and policies.

  • Ability to interface with customers as required in support of internal sales, operational personnel, or established third party relationships.


Qualifications



  • Degree in relevant technical field.

  • Technical certification in relevant area (i.e. CCDP, CCIE).

  • PMP certification (or equivalent for project management).

  • ITIL V3 (or equivalent for service management).

  • Minimum of 2-3 years related work experience in customer facing organizations within the telecom or IT industry or equivalent.

  • Ability to engage and partner with customer at a detailed technical level.



Provide presales design support for fixed data networks, business mobility or value-added solutions for both new and existing customers requiring Airtel Business Africa Solutions, in support of sales.  Support sales in positioning project management works and service management to customers when such services will facilitate progression towards or closure of Airtel Business Solutions. Maintain a thorough understanding of the external tools that are required in conjunction with internal tools, systems and processes in order to develop quality / approved technical proposals to customers. Maintain a high degree of technical knowledge of all Airtel Business Africa products, services and solutions sets.  Contribution to the Knowledge Management - Bid Management Repository. Based on specific skills, customer project assignment work activity will be required for complex or non-standard projects. Secure as required additional resources to accommodate specific customer requirements in accordance with Airtel Business Africa established processes and policies. Ability to interface with customers as required in support of internal sales, operational personnel, or established third party relationships.

 

Degree in relevant technical field. Technical certification in relevant area (i.e. CCDP, CCIE). PMP certification (or equivalent for project management). ITIL V3 (or equivalent for service management). Minimum of 2-3 years related work experience in customer facing organizations within the telecom or IT industry or equivalent. Ability to engage and partner with customer at a detailed technical level.


bachelor degree



24


JOB-6808aaaa074d3


Vacancy title:
Solution Specialist


[Type: FULL_TIME, Industry: Professional, Scientific, and Technical Services, Category: Admin & Office]


Jobs at:
Airtel


Deadline of this Job:
Wednesday, April 30 2025


Duty Station:
kampala | Kampala | Uganda


Summary
Date Posted: Wednesday, April 23 2025, Base Salary: Not Disclosed





JOB DETAILS:


Responsibilities



  • Provide presales design support for fixed data networks, business mobility or value-added solutions for both new and existing customers requiring Airtel Business Africa Solutions, in support of sales. 

  • Support sales in positioning project management works and service management to customers when such services will facilitate progression towards or closure of Airtel Business Solutions.

  • Maintain a thorough understanding of the external tools that are required in conjunction with internal tools, systems and processes in order to develop quality / approved technical proposals to customers.

  • Maintain a high degree of technical knowledge of all Airtel Business Africa products, services and solutions sets. 

  • Contribution to the Knowledge Management - Bid Management Repository.

  • Based on specific skills, customer project assignment work activity will be required for complex or non-standard projects.

  • Secure as required additional resources to accommodate specific customer requirements in accordance with Airtel Business Africa established processes and policies.

  • Ability to interface with customers as required in support of internal sales, operational personnel, or established third party relationships.


Qualifications



  • Degree in relevant technical field.

  • Technical certification in relevant area (i.e. CCDP, CCIE).

  • PMP certification (or equivalent for project management).

  • ITIL V3 (or equivalent for service management).

  • Minimum of 2-3 years related work experience in customer facing organizations within the telecom or IT industry or equivalent.

  • Ability to engage and partner with customer at a detailed technical level.


 



Work Hours: 8


Experience in Months: 24


Level of Education: bachelor degree



Job application procedure:


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